All Regulations articles
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NewsOmbudsman highlights ‘clear and common failings’ in social landlords' approach to ASB
Anti-social behaviour identified as second highest source of Ombudsman complaints
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NewsReview finds failings in Aster Group’s maintenance of ‘living roofs’
A review ordered by the Housing Ombudsman after detachment of roof planting finds lack of safety measures and irrigation systems
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NewsThree more Scottish social landlords identify RAAC in their homes
Scottish Housing Regulator data reveals that a total of 16 landlords have now found RAAC in their homes.
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NewsNine housing associations re-issued with ‘V2’ financial viability grade following stability checks
All of the housing associations assessed so far kept their existing financial viability grades
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NewsPushing for rent convergence ‘priority’ for NHF as it draws up consultation response
Trade body calls for evidence from housing association members on financial capacity impact of re-introducing policy ditched in 2015
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NewsOmbudsman warns sector after issuing 10 landlords with multiple complaint failure orders in first quarter
Richard Blakeway frustrated over repeated Complaint Handling Failure Orders
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NewsHousing Ombudsman's orders against social landlords triple year-on-year
Blakeway made almost 22,000 recommendations to put things right in 2023/24
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NewsRegulator of Social Housing issues top ‘C1’ grading to a council for the first time
A South Yorkshire council has received a ‘C1’ for how it is meeting the consumer standards outcomes
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NewsOrbit appoints new director of customer experience
Former Asda customer insight lead will be responsible for creating new strategy
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NewsAlex Norris replaces Rushanara Ali as building safety minister
Ali lost the brief after it came to light that she had attended a conference sponsored by a cladding firm linked to Grenfell
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NewsCIH Scotland has ‘serious concerns’ that introducing Passivhaus equivalent will affect housing delivery
Devolved government plans to bring in standard for all new builds
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NewsNew NHF report urges social landlords to use data to make contact with residents count
The report says that landlords do not need to wait for IT solutions to make use of resident data
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NewsLandlords struggling with damp and mould repairs timescales, Ombudsman finds
The watchdog has shared more than 100 severe maladministration cases on damp and mould ahead of Awaab’s Law being introduced.
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CommentNext steps for business planning in housing associations
Financial reporting season has barely come to an end for English registered providers but work on next year’s budget planning and financial forecast returns (FFRs) will have to start within weeks. Helen Routledge provides tips for improvement
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NewsNewham Council becomes first social landlord to receive lowest ‘C4’ consumer grade
Regulator calls for “significant change” at London borough after finding missed electrical tests, fire checks and thousands of overdue repairs
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NewsLower than expected permitted rent rise for English social landlords next year
Calls for new rent settlement intensify after September inflation figure drops to 1.7%.
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NewsScottish regulator warns of ‘systemic failure’ to deliver homelessness services
The organisation says the last year has been the most challenging for social housing since the Scottish Housing Regulator was formed in 2012
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NewsBadenoch: Labour’s Renters’ Rights Bill a “discentive” for private landlords
The shadow housing secretary says the last government wasn’t able to make the legislation work
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NewsRayner vows to get Renters’ Rights Bill into law ‘as soon as possible’
Children and families facing the ‘cruel threat’ of no fault evictions have waited ‘far too long already,’ says housing secretary as bill returns to parliament
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NewsNorthern Ireland Housing Executive invests £14m in 300-home retrofit scheme
The public housing authority’s ‘whole house’ retrofit programme will upgrade hundreds of homes by spring 2025