A number of major housebuilders including Taylor Wimpey, Crest Nicholson and Avant are on course to miss out on top-rank customer satisfaction scores according to the latest data published by the HBF.

Rolling customer satisfaction data just published for the second quarter of the survey year, covering January to March 2023, shows that developer Avant, which achieved four-star status last year, has fallen further into three-star status, making it by far the worst performing major builder in terms of customer satisfaction.

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