Housemark finds areas for sector to improve in first analysis of consumer standards gradings

regulations compliance

Issues with record-keeping, safety compliance and use of IT systems identified in analysis of registered providers’ performance against new regulations

Housemark has highlighted areas requiring improvement in its analysis of the first consumer standards inspections of registered providers.

The benchmarking firm has reviewed the first 23 consumer standards inspections by the Regulator of Social Housing and augmented trends with its own unique data.

There have been 15 compliant C1 and C2 grades, with eight non-compliant C3 grades where improvement is needed.

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