Trusted media brand of the Chartered Institute of Housing
Trusted media brand of the Chartered Institute of Housing
Watchdog’s latest report calls on social landlords to take initial complaints as “early warning signs” indicating need for service improvement
The Housing Ombudsman highlighted health and safety risks that should have been addressed as emergencies but were left unresolved for years in its latest report.
In the most recent learning from severe administration report focusing on the ‘Big 6’ building safety compliance areas of asbestos, fire, water, gas, electrics and lifts, the Ombudsman called attention to cases where issues should have been sorted out within hours or days but were instead left for months or years.
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