Ministers pledge to ensure effective oversight and accountability is in place for social housing management organisations as part of response to Grenfell Inquiry report

The government has pledged to review the governance of social housing delegated management organisations, in its formal response to the Grenfell Inquiry report.

Grenfell zoomed

The government noted that Grenfell tower manager Kensington & Chelsea Tenant Management Organisation (TMO) was unusually both a TMO and an Arm’s Length Management Organisation (ALMO). It said that while TMO and ALMO models are intended to put residents at the heart of decisions this was not the case at Grenfell.

It said: “Residents were ignored and marginalised. Lines of accountability between RBKC and KCTMO were not as clear as they should have been.”

A call for evidence was launched earlier this year on the governance and accountability of management organisations including TMOs and ALMOs.

It said: “We will consider responses to the call for evidence before setting out next steps for a review of the existing arrangements for oversight of delegated management organisations.

”The review will identify what changes may be needed to existing arrangements, to ensure that residents know who is responsible for delivering their housing services, they can be confident that their housing management is fit for purpose, and that effective oversight and accountability is in place regardless of who delivers it.”