Four social landlords have failed to meet the Regulator of Social Housing’s (RSH) new consumer standards.

In the first batch of regulatory judgements since the new proactive regime came into effect in April, RSH gave three councils and a housing association a ‘C3’ grading, which means there are serious failings, and they need to make significant improvements.

Bristol City Council, Guildford Borough Council, Octavia Housing and Sheffield City Council were all found non-compliant.