All Every Person Counts articles
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CommentWhy we have stopped describing people as ‘vulnerable’
Eastlight Community Homes has taken the decision to no longer use the term in its documentation. Catherine Turner explains more
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CommentTackling anti-social behaviour - why we need a multi-faceted approach
Addressing ASB and domestic abuse is highly complex and housing associations can’t do it alone, writes Elly Hoult
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In Focus‘A part of you wants to be idealistic and end poverty’: My work as a money guidance manager at Clarion Futures
Mary Bunner joined Clarion Futures in 2010 to establish the money guidance team. As the financial landscape has changed, her work has evolved and evolved. As part of Housing Today’s frontline stories series, she explains how her team continues to adapt to support residents.
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In FocusThe challenge of defining vulnerability: how do social landlords deliver services that are responsive to tenants’ needs?
The Housing Ombudsman has raised concerns about the way social landlords are defining vulnerability. Olivia Barber speaks with housing sector experts about what landlords need to do to make their services agile
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In Focus‘We will never lose sight of what happened’ - Rochdale Boroughwide Housing CEO Amanda Newton on addressing failures after a tragic death
How do you set about leading an organisation after tragedy? Newton was hired following the death of two-year-old Awaab Ishak from mould exposure in an RBH home. In her first major interview, she explains to Olivia Barber how she is driving change
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In Focus‘Customer obsessed’: Yorkshire Housing boss Nick Atkin on using data and tech to improve housing and tenancy management
Nick Atkin is well known for being a disruptor in the social housing sector. Here he speaks to Carl Brown about some of his latest strategies – and why he is betting big on real-time data and smart technology
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NewsHousing Today launches Every Person Counts campaign
We are inviting readers to share solutions and best practice on skills, employment, regulatory compliance, equality and diversity and much more