All damp and mould articles
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News
Landlords struggling with damp and mould repairs timescales, Ombudsman finds
The watchdog has shared more than 100 severe maladministration cases on damp and mould ahead of Awaab’s Law being introduced.
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News
Ombudsman tells Peabody to improve its approach to relocating tenants during repairs
Housing association has been urged to improve its decant policy, as well as its repairs and complaints handling
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News
Ombudsman finds severe maladminstration at 13 social landlords due to window repair delays
In its latest report, the Ombudsman emphasises that window-related complaints are “increasingly of concern”
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News
Housing Ombudsman launches probe into Lewisham Council over high maladministration rate
London authority self-referred to the Regulator of Social Housing in December last year over concerns about whether it was providing decent homes
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News
Labour vows to end ‘bidding wars’ in the private rented sector
Angela Rayner and Rachel Reeves will outline Labour’s rental and housing reforms in an announcement today
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In Focus
‘We will never lose sight of what happened’ - Rochdale Boroughwide Housing CEO Amanda Newton on addressing failures after a tragic death
How do you set about leading an organisation after tragedy? Newton was hired following the death of two-year-old Awaab Ishak from mould exposure in an RBH home. In her first major interview, she explains to Olivia Barber how she is driving change
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News
Review ordered by Ombudsman makes 15 recommendations to Orbit Group to tackle damp and mould
Watchdog had found seven cases of maladministration by the 46,000-home association
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News
Housing Ombudsman launches special investigations into three London social landlords
Special investigations instigated over issues with damp and mould, repairs and complaint handling
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News
A2 Dominion changes executive team structure in drive to improve resident services
The London housing association will not increase its housebuilding programme, in order to focus on improving its existing services