All consumer regulation articles
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In FocusWhy are councils getting low consumer regulation gradings?
Almost all the low ‘C3’ grades given by the Regulator of Social Housing since the new regime came into force in April are for local authorities as opposed to housing associations. Carl Brown finds out why
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NewsRegulator of Social Housing issues second set of judgements from planned inspections
Four local authorities have been graded at ‘C2’, indicating “some weaknesses” in how well they are meeting the outcomes of the consumer standards
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NewsFour more local authorities breach new consumer standards
Electrical safety requirements, overdue water safety actions and missed gas safety inspections among failings identified in latest batch of judgements from the Regulator of Social Housing
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NewsTwo housing associations given ‘C1’ gradings for meeting new RSH consumer standards
The regulator has issued two more judgements on consumer standards as part of its first round of inspections since 1 April
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NewsRSH opens investigation into Southwark Council over potential ‘serious failings’
Probe launched after 36,000-home local authority landlord self-referred over missed electrical safety tests
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NewsRegulator warns social landlords to learn ‘important lessons’ after nine councils breached consumer standards in 2023/24
The Regulator of Social Housing reveals findings from its annual consumer regulations review
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NewsRSH brings new consumer standards and proactive approach into force
The new regulations housing providers must adhere to were implemented yesterday
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In FocusEvolution or revolution? What new consumer standards mean for RPs
The Regulator of Social Housing’s revised consumer standards and proactive approach come into effect on 1 April. Olivia Barber finds out what the changes will mean for the sector
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NewsRegulator of Social Housing finalises new consumer standards and regulatory approach
The new standards and inspection programme will come into force on 1 April
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NewsGove ‘shames’ major social landlords for letting down tenants
Housing secretary chastises 13 associations and councils including Notting Hill Genesis, Hyde, Lambeth and Westminster
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NewsGove lambasts social landlords for ‘neglecting’ tenants
Housing secretary denies government funding squeeze contributed to HAs’ lack of resident focus
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NewsHousing associations downgraded amid fears over development exposure
Moodys says financial position of 13 housing associations weakened, with market sales risk highlighted
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NewsRegulator to start piloting inspections as it gears up for new consumer role
RSH starts recruitment drive as it prepares to take on powers to inspect and fine landlords for failures