Insights about the inspection process

We found the inspection process to be fair, constructive and meaningful with opportunity for dialogue throughout, meaning it felt very much a two-way process that allowed for open and honest questions and ability for inspectors to triangulate the evidence they had seen and heard. It provided a genuine opportunity to demonstrate open and honestly the ways in which the council meets the regulatory requirements, but also the journey the council has been on as a landlord and the areas it is still developing.